Warner Bros. The Shop Customer Service can only assist with shop-related inquiries, such as product questions, shipping, or returns. We encourage you to reach out to our network directly regarding the following inquiries:
- The CW TV: https://support.cwtv.com/hc/en-us
- Digital Copy / Movies All Access: https://digitalsupport.warnerbros.com/hc/en-us
- Games: https://support.wbgames.com/
- Home Video - DVD / Blu-ray Support: whv@wb.com
- Privacy: wmprivacy@warnermediagroup.com
- Screeners (aka: eScreeners): https://support.wbtvd.com/
- Press Contacts: https://www.warnerbros.com/studio/press-releases/press-contacts-warnerbroscom-studio
- Consumer products licensing department: wbcpinquiries@warnerbros.com
You can find these contacts and more information here. They will be better suited to answer any questions you may have.